With the interactive BriX MEDIC Digital Device Passport, everything is effortless: accessing device information, ordering spare parts and accessories, requesting service requirements, and much more.
BriX FOCUS FÜR PRODUKT- UND GERTEHERSTELLER UND SERVICEPARTNER
Damit Ihr Kundensupport effizient agiert!
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BriX MEDIC stickers are able to learn. For each medical device series or medical device, they record the content intended for them. Data is updated or re-entered flexibly: e.g. Customer reference, serial number, device-specific information, tutorials and education, data sheets, revision information. Simply via smartphone without an App. Manually or automatically via interface to your IT systems.
As soon as the user of the medical device requires information or service, the BriX MEDIC Digital Device Passport can be accessed simply by scanning a QR code with a smartphone. No special app is needed, and there are no associated fees.
Once scanned, the relevant device information is displayed, and the user can immediately access service options and other interactive features with ease. Naturally, all communications are customized to reflect your corporate design. Additionally, any existing website content can be seamlessly integrated or linked as needed.
This solution ensures that users have streamlined, convenient access to device support, enhancing both user experience and brand presence.
There are times when you need to reach out to your device users quickly and directly—whether for important device updates, critical information, or timely service notices. BriX MEDIC is also a valuable tool for marketing campaigns, ensuring that your customers stay informed and engaged, which helps drive after-sales revenue.
With BriX MEDIC, you can deliver timely, targeted information to registered users, keeping them consistently up-to-date. This solution complements your existing communication channels, enhancing them with modern, efficient methods for direct user engagement.
No app, no subscription. No contract commitment. No additional hardware or software is required.
Best choice!
BriX MEDIC automatically displays content in the language set on the user's smartphone, ensuring a seamless, localized experience.
Available languages: German, English, French, Italian, Spanish, Polish, Turkish. More on request.
German and English are always available.
Device data, data sheets, documentation, and more
Purchase date, service date, revision report, tutorials
Order integration for accessories, spare parts, and service requests
Integration of a custom-trained AI chatbot to handle customer inquiries about devices (available in over 20 languages).
Plus one-time setup fee for the chatbot
Document and image upload by the medical device user
(e.g., for problem descriptions)
Targeted push notifications directly to device users' smartphones for marketing, updates, and device-specific information.
The QR codes work even after their validity expires! However, once the validity period has expired, only your homepage is referred to and the individual data is no longer visible. An extension is possible at any time and data that has already been saved will be visible again.
On request, you can receive Device Passport stickers in your corporate design.
Simply fill out the form or call our Order Hotline at: +49 6201 87 27 057 (Monday to Friday 9:00 a.m. to 6:00 p.m.)
All prices plus 19% VAT (domestic market)
Order-dependent shipping fee
14-day right of withdrawal
Offer subject to change
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