BriX MEDIC
The interactive Digital Device Passport for medical devices
Benefits of BriX MEDIC
With the interactive BriX MEDIC Digital Device Passport, everything is effortless: accessing device information, ordering spare parts and accessories, requesting service requirements, and much more.
BriX FOCUS FÜR PRODUKT- UND GERTEHERSTELLER UND SERVICEPARTNER
Damit Ihr Kundensupport effizient agiert!
- Secure online device identification for manufacturers, medical device users and service partners via QR code or NFC chip.
- Access the latest version of device information, data sheets, operating instructions, repair requests, forms, and more—online and directly from the medical device itself.
- Relieve your customer service team and increase revenue with simple, error-free ordering process of accessories and spare parts "on the go."
- Efficient maintenance support for both medical device users and manufacturers.
- Seamless integration of your dealers and service partners to instantly connect device users with the right contact person.
- Operational and marketing information, including targeted push notifications directly to the medical device customers' smartphones.
BriX MEDIC
Maximum efficiency in customer service and information
1. Mark the device
2. Information & Service
3. Interactive direct approach
Have you already checked all three steps?
1. Mark the device
BriX MEDIC stickers are able to learn. For each medical device series or medical device, they record the content intended for them. Data is updated or re-entered flexibly: e.g. Customer reference, serial number, device-specific information, tutorials and education, data sheets, revision information. Simply via smartphone without an App. Manually or automatically via interface to your IT systems.
2. Information & Service
As soon as the user of the medical device requires information or service, the BriX MEDIC Digital Device Passport can be accessed simply by scanning a QR code with a smartphone. No special app is needed, and there are no associated fees.
Once scanned, the relevant device information is displayed, and the user can immediately access service options and other interactive features with ease. Naturally, all communications are customized to reflect your corporate design. Additionally, any existing website content can be seamlessly integrated or linked as needed.
This solution ensures that users have streamlined, convenient access to device support, enhancing both user experience and brand presence.
3. Interactive direct contact
There are times when you need to reach out to your device users quickly and directly—whether for important device updates, critical information, or timely service notices. BriX MEDIC is also a valuable tool for marketing campaigns, ensuring that your customers stay informed and engaged, which helps drive after-sales revenue.
With BriX MEDIC, you can deliver timely, targeted information to registered users, keeping them consistently up-to-date. This solution complements your existing communication channels, enhancing them with modern, efficient methods for direct user engagement.
BriX MEDIC Packages and Pricing
No app, no subscription. No contract commitment. No additional hardware or software is required.
Best choice!
BASIC
PROFESSIONAL
ELITE
BriX MEDIC automatically displays content in the language set on the user's smartphone, ensuring a seamless, localized experience.
Available languages: Arabic, Dutch, English, French, German, Italian, Malay, Polish, Portuguese, Spanish, Turkish. More languages uppon request.
German and English are always available.
Device data, data sheets, documentation, and more
Purchase date, service date, revision report, tutorials
Order integration for accessories, spare parts, and service requests
Integration of a custom-trained AI chatbot (available in over 20 languages) or bespoke Games.
Chatbots and games are always offered separately and are not part of this offer.
Document and image upload by the medical device user
(e.g., for problem descriptions)
Targeted push notifications directly to device users' smartphones for marketing, updates, and device-specific information.
The QR codes work even after their validity expires! However, once the validity period has expired, only your homepage is referred to and the individual data is no longer visible. An extension is possible at any time and data that has already been saved will be visible again.
Order BriX MEDIC now, risk-free.
On request, you can receive Device Passport stickers in your corporate design.
Simply fill out the form or call our Order Hotline at: +49 6201 87 27 057 (Monday to Friday 9:00 a.m. to 6:00 p.m.)
All prices plus 19% VAT (domestic market)
Order-dependent shipping fee
14-day right of withdrawal
Offer subject to change
It continues like this:
- As soon as we have checked your order, you will receive a binding quote.
- If you accept the offer, we will create the content and activate the desired functions. Everything is coordinated with your contact person as part of online meetings.
- We send the ordered stickers.
- The stickers are ready to use immediately upon receipt. Content can also be changed and supplemented retrospectively. All changes also affect all stickers that have already been distributed.
